2. Definitions

• “NannyBase”, “we”, “us”, “our”: Refers to the owners and operators of Nannybase.
• “User”, “you”, “your”: Refers to individuals or entities using NannyBase’s services, including families, childcare professionals, and other personnel.
• “Service”: Refers to the recruitment, placement, and matching services provided by NannyBase.

3. Eligibility
To use our services, users must be at least 18 years old and possess the legal capacity to enter into a binding contract. Childcare professionals must meet the legal and professional requirements relevant to their role, including appropriate qualifications and certifications.

4. Service Use
Families and employers using NannyBase to seek childcare or other private personnel agree to provide accurate and complete information regarding their needs. Childcare professionals and personnel seeking employment must provide true, current, and complete details about their qualifications and experience.

5. Recruitment and Placement Process
NannyBase facilitates the introduction of childcare professionals and other private personnel to families. While we conduct thorough background checks and verification of qualifications, the final decision to hire remains the responsibility of the family or employer. Nannybase does not employ caregivers directly; we act solely as a placement and matching service.

6. Background Checks
NannyBase conducts background checks and verifies references for all nannies and personnel listed on our platform. However, families are encouraged to conduct their own interviews, request additional references, and perform any further checks necessary before hiring.

7. Payment and Fees
NannyBase charges service fees for the recruitment and placement of nannies and personnel. Fees and payment terms will be outlined in the individual agreement between NannyBase and the family or employer. Failure to comply with payment terms may result in suspension or termination of services.

8. Cancellations and Refunds
If you wish to cancel or change your service with NannyBase, please contact us directly. Refunds may be offered at our discretion, depending on the circumstances, and will be subject to the specific terms of your contract or agreement.

9. Limitation of Liability
NannyBase strives to provide a high-quality service, but we cannot guarantee the suitability or performance of any individual hired through our platform. We are not liable for any disputes, claims, or damages arising from the employment relationship between families and childcare professionals or personnel. By using our services, you agree that NannyBase’s liability is limited to the extent permitted by law.

10. Privacy and Data Protection
We take your privacy seriously and comply with data protection laws. Any personal information you provide will be used in accordance with our Privacy Policy. By using NannyBase, you consent to the collection, storage, and use of your data for the purpose of delivering our services.

11. Termination of Services
NannyBase reserves the right to suspend or terminate access to our platform or services if a user is found to be in violation of these terms, providing false information, or engaging in behaviour that disrupts the services we offer.

12. Changes to Terms and Conditions
NannyBase may update these terms from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

13. Governing Law
These terms are governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact Us
For any questions or concerns regarding these terms, please contact us at info@nannybaseinternational.com.